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How to see you doctor

Text on option, link to Doctors Clinic times,

Routine Appointments

Appointments can be made by telephone on 558 0105 (Smethwick) or 423 1205 (Hollybush) on the day you require an appointment from 8.30 am. There is also a dedicated appointment line, 555 1887 at Smethwick, which operates from 8.30 – 10.00 am.

Wherever possible, you can see the doctor of your choice, provided the doctor is on duty and has an appointment available, otherwise you will be offered an appointment with another doctor.

Once all the available appointments are taken, you will be offered a telephone triage appointment and a doctor/clinician will call you back that morning or afternoon to discuss your problem.   

If it is thought necessary, you may be asked to attend surgery to see the doctor face to face.

Pre-booking - Pre booked appointments

You can pre book an appointment with a doctor of your choice up to 28 days in advance.  These spaces are limited, so please be sure to cancel any appointment you cannot keep to allow someone else to use it.

You can also prebook a telephone appointment up to 28 days in advance.  These spaces are limited, so please be sure to cancel any appointment you cannot keep to allow someone else to use it, and if you leave a home telephone number, please be sure to be in at the time you have booked your appointment.

Emis Access - Internet booking

You will require a username & password in order to book your appointments online. Please register at reception to do this

To login, click on the following image below:

In Person

You can visit either of the surgeries during opening hours and book an appointment in person.

Special Appointments

If the doctor wants you to be seen on a special date for a specific reason, you will be given a blue card to give to reception, who will make the appointment for you. Alternatively, the doctor may make the appointment on your behalf.

How to Cancel an Appointment

Should you be unable to keep your appointment let us know as soon as possible as unused appointments are quickly filled by sick patients needing urgent attention