Smethwick Medical Centre

passionate about health

Prescriptions

Repeat Prescriptions

 

In order to have your medication on repeat prescription you will need to have a seen a doctor first who will authorise your repeat medication.


You need to give the practice 48 hours for ordering and receiving your prescription.


This also applies if you are bringing in a letter from the hospital which is requesting new or a change to your medication.
If medication is required urgently the hospital should supply you with enough medication to last until we have had time to process this at the practice.
 
 
We will not process requests for repeat medication before it is due. If there are circumstances why you might need your prescription early, please speak to Karen, the Prescription Supervisor, or ask at reception.
 
There is a review date on every prescription, which might be three, six or twelve monthly. The review date is there so that the doctors can check that all clinical tests eg blood pressure checks, asthma reviews, bloods tests etc have all been done regularly, and that the prescription is accurate and can continue to be ordered on repeat.


When your medication review is due, the doctor will check your medication, tests etc and if everything is in order, you can continue to have your repeat medication until the next review date.
However, if tests etc are needed, you will be asked  to make an appointment to see the doctor or nurse.
 
Staff are only allowed to order your medication from your repeat prescription side slip.  They cannot order from empty boxes etc and for safety’s sake, must have the exact name of the medication you require from your current repeat medication list

 

Collection Times

 

Hollybush Medical Centre

Wherever possible, these prescriptions should be collected between 11.00am and 6.15pm.


The Smethwick Medical Centre

Wherever possible, these prescriptions should be collected between
11.00am and 6.15pm on Tuesday, Wednesday and Friday 11.00am and 7.45pm on Monday and Thursday.

 

In Person

You can call into the surgery and drop your side slip into our prescription ordering box in the lobby, or give it to a receptionist.
The prescriptions will be ready to collect 48hours after bringing into the surgery

 

By Post

You need to send your repeat prescription side slip,  clearly ticking only the names of the items you require.  You also need to enclose a stamped addressed envelope. This order will be processed and returned to you 48 hours after we receive the request.

 

Pharmacy

Through a Chemist - you need to chose a chemist that you would like to use in the future, and speak to them to arrange the ordering, collection and delivery (if required) on your behalf.


Please note: delivery is not available to everyone, please check with your chosen chemist and ask what they provide.


Although you cannot order medication over the phone at the surgery, you can order over the phone with the chemist.


You must tell them the name of every single medicine you need from your current sideslip. You will not be allowed to ask for ‘everything’

 

This is a free service to its customers.

 

Smethwick Medical Centre


There is a Lloyds Pharmacy adjoining Smethwick Medical Centre
For details on other local pharmacies, please click here

 

Hollybush Medical Centre

There is a Lloyds Pharmacy at 518 Hagley Road - less than 1/2 mile from Hollybush Medical Centre.
For details on other local pharmacies, please click here


Rood End Medical Centre

There is Masters Pharmacy behind the practice, for other local pharmacies, please click here here